Experience
My journey started as a casual library assistant eventually taking me through to leadership and mentoring.
Education
Bachelor of Applied Science - Information and Library Studies
Certifications
Workplace First Aid
Mental Health 101
Mental Health First Aid
Emergency Management - CIMS
Workplace Health and Safety Stage 2
Skills
Conflict Resolution
Call Centre
Online Digital Engagement
Communication Specialist
Strategic Leadership
Marketing
Merchandising
Time Management
Adaptable
Purchasing
ALMA
Work History
Tertiary Librarian - UCOL, Palmerston North
Built on extensive library experience, I managed databases and e-resources, strengthening my expertise in library services.
Provide leadership across the team to ensure student service needs are met and interactions are consistently high quality.
Liaise with internal and external stakeholders on collection requests and departmental requirements.
Oversee collection management across four library branches.
Place Manager - Auckland Council
Experienced in leading and developing teams to improve performance and support a positive, continuous-improvement culture through coaching and mentoring.
Lead and Coach - Auckland Council
Experienced in developing teams through coaching and mentoring to improve performance and foster continuous improvement. Seconded into role for a one year period.
Senior Librarian - Auckland Council
Operational day-to-day responsibilities. Engagement with community and organisations. Programme development and event planning.